FAQ & First Visit Guide

Everyone, every visit, regardless of age. We check ID at the register rather than at the door, so browse freely and have it ready when you’re ready to buy.

Washington accepts these forms of ID:

• Driver’s license, instruction permit, or ID card from any U.S. state, U.S. territory, or Washington D.C.
• Driver’s license, instruction permit, or ID card from any Canadian province
• Valid Washington State temporary driver’s license
• U.S. Armed Forces ID card
• Merchant Marine ID card issued by the U.S. Coast Guard
• Official passport, passport card, Global Entry card, Permanent Resident card (“green card”), or NEXUS card
• Washington State Tribal Enrollment Card

Your ID has to show your date of birth, your photo, and your signature. U.S. Military IDs are the exception on the signature. It also has to be unexpired, with one exception: Washington State Tribal Enrollment Cards don’t require an expiration date.

No ID, no sale. There’s no version of this where we make an exception, so please bring it.

Source: WSLCB Acceptable Identification

10am to 8pm, seven days a week. We’re closed Thanksgiving and Christmas Day, and open normal hours every other day of the year.

Only if you’re a Washington medical patient with a recognition card. Being medically endorsed means we can welcome patients that non-endorsed stores legally can’t:

• 18 to 20 with a recognition card: Come on in and shop for yourself.
• Under 18 with a recognition card: You’re welcome inside alongside your designated provider, though they’ll handle the purchase.

Just bring the card and we’ll take care of the verification at the counter.

Otherwise, the store is 21 and over. That’s state law and it applies to everyone, including babies and small children, so please plan ahead.

Service animals are always welcome. Pets we have to ask you to leave at home.

Source: RCW 69.50.357(2)

We don’t, and neither does anyone else in Washington. State law requires every cannabis sale to happen in person at the licensed store, so pickup is as close as it gets anywhere in the state.

The good news is pickup is easy. Order ahead on the menu and we’ll have it bagged and waiting, so you’re in and out quickly.

Browse the menu, build your order, and check out for in-store pickup. Bring your ID to the counter and we’ll have it ready.

Our menu updates as inventory moves in the store, and we set it to drop items before they’re completely gone, so if something’s listed, we should have it. Placing your order online is the surest way to have a specific item waiting for you.

We hold pickup orders until close of business the same day. After that the products go back on the floor, and you’re welcome to reorder.

Cash, or a debit card transaction at the register. Credit cards aren’t accepted anywhere in the industry. The major card networks don’t process cannabis transactions.

Paying by debit card here works a little differently than you may be used to. The transaction runs as an ATM withdrawal rather than a purchase:

• You enter your PIN, the same as you would for debit
• The amount rounds up to the nearest $5
• You get the difference back as cash
• A $3.50 fee applies

For example, a $32 order rounds up to $35, $3 comes back to you in cash, and $38.50 leaves your account.

There are also ATMs inside the store if you’d rather pull cash first, with a $3.25 fee.

Prefer to skip the fee entirely? Bring cash.

Washington sets per-transaction limits by product category. For customers 21 and over, a single transaction is limited to:

• Useable cannabis (flower): 1 ounce
• Solid edibles: 16 ounces
• Concentrates and extracts for inhalation: 7 grams
• Liquid edibles, and topicals applied to the skin: 72 ounces
• Infused products otherwise taken into the body: 10 units

These categories stack. Hitting the flower limit doesn’t stop you buying concentrates or edibles in the same transaction. State law allows any combination of the amounts above.

Source: WAC 314-55-095(1)(d). A slightly different limit applies to liquid products packaged in individual units of 4mg THC or less; ask at the counter if that comes up.

Discounts don’t compound on the same item; you always get the better one. But different items in your cart can carry different discounts, so redeeming a reward doesn’t cost you the Everyday Deal on everything else.

Discounts are applied at the register, not on the online menu, so your in-store total may come out lower than what the menu shows.

Start low and go slow, whatever the product type. A lot of newer customers begin with flower or a single pre-roll. Others prefer low-dose edibles or drinks because the serving size is measured for you and there’s nothing to inhale.

The most useful thing you can tell a budtender is how you’d like to feel and how long you’d like it to last. They’ll explain onset time, duration, and potency for each product type and let you decide.

We carry non-intoxicating options, including topicals and CBD-forward products. Topicals are applied to the skin rather than ingested or inhaled. Staff can walk you through the display cases and what the labels mean.

For anything health-related, talk to your health care provider. That’s not a conversation our staff is licensed to have.

Higher amounts, at a medically endorsed store like ours. A single transaction for a patient or designated provider entered in the state medical cannabis authorization database is limited to:

• Useable cannabis (flower): 3 ounces
• Solid edibles: 48 ounces
• Concentrates and extracts for inhalation: 21 grams
• Liquid edibles: 216 ounces

One thing worth knowing: these limits apply to patients and designated providers who have been entered into the state database and issued a medical cannabis recognition card. They don’t apply to anyone who only holds an authorization form from a health care professional. With an authorization but no recognition card, you’re held to the standard limits listed under “How much can I buy in one visit?” at any store.

Cardholders also pay no cannabis excise tax and no sales tax on DOH-compliant products purchased at a medically endorsed store like ours. Those products aren’t part of our Everyday Deal; everything else in the store gets the 25%.

Getting entered in the database is something we can do for you here. Bring your authorization and a valid ID and our certified consultant will walk you through it.

Sources: WAC 314-55-095(2)(d) and RCW 69.51A.210 for purchase limits; RCW 69.50.535(2) and WAC 314-55-090 for the excise exemption; RCW 82.08.9998 for the sales tax exemption. A separate allowance applies to liquid products packaged in individual units of 4mg THC or less; ask at the counter if that comes up.

Good news first: you can absolutely shop with us. Any visitor 21 or older is welcome to buy from any licensed Washington retailer with a valid ID, same as anyone else.

The card itself won’t do anything here, though. Washington’s medical program has no reciprocity clause, so an out-of-state card doesn’t carry the higher purchase limits or the tax benefits that a Washington recognition card does. You’d be buying as a regular customer.

If you’ve recently moved to Washington and want to get set up as a patient here, come talk to us. Our certified consultant can walk you through how it works.

Source: Washington State Department of Health, Authorization Form FAQ.

Somewhere private. A home is the simplest answer. Washington keeps cannabis use out of public spaces, and that covers more ground than people expect: parking lots, sidewalks, parks, and vehicles.

Keep it in Washington, too. Crossing a state line with cannabis is a federal offense even when both states allow it, and Idaho doesn’t allow it at all. Worth planning around if you’re headed east.

We know none of that is always convenient, especially if you’re visiting from out of town, so it’s worth thinking through before you buy. Ask us if you’re unsure. We’d rather talk it over at the counter than have you find out the hard way.

Once you’re home, keep everything stored securely and out of reach of kids and pets. And give yourself plenty of time before driving anywhere.

Ask us before you buy. That’s the best way to avoid needing this, and it’s exactly what our budtenders are there for.

If hardware fails on you, bring it back and we’ll make it right:

• Vape cartridges: within 14 days, with at least half the oil remaining
• Batteries: within 30 days
• Anything else: visit us and we’ll find the best way to sort it out

Bring the receipt and the original packaging along with the product. The packaging carries the barcode and lot number, which is how we identify the exact unit you bought. Without it, we can’t process the return. Hang onto the box until you’re sure a cart or battery is working.

One thing we can’t do is take a product back because it wasn’t quite what you hoped for. Once it leaves the store, it can’t go back into inventory. So please, ask everything first. Nobody here minds the questions.